Legal

Terms of sale and use

Draft dated 2 October 2026. Applies to the GastroQBank website, the free questions and the 2027 exam pass.

• Who we are
• What the 2027 exam pass is
• Buying a pass
• Cancelling and refunds
• Acceptable use
• About the content
• Availability and if access fails
• If the exam date moves
• Your account
• Our responsibility to you
• Changes to these terms
• Governing law

1. Who we are

GastroQBank is a business based in the United Kingdom.

Contact: hello@gastroqbank.com

"We", "us" and "our" mean GastroQBank. "You" means the person buying or using the service.

2. What the 2027 exam pass is

The 2027 exam pass gives one person access to the GastroQBank question bank, through one personal account, from the date of purchase until 30 April 2027.

• It includes all questions, images and explanations in the bank during that period, including questions added after you buy.
• It includes the Anki export feature. Files you export are yours to keep after the pass ends.
• It is a single payment. There is no subscription and no auto-renewal. When the pass ends, access ends and nothing further is charged.
• It is a digital service delivered online. Nothing is posted to you.

The free questions (the three on the home page and the 20 at /free/) are provided without charge in return for your email address. These terms apply to them so far as they are relevant.

3. Buying a pass

• Passes are for your own personal use, not for a business or institution. At checkout you tell us the country you live in.
• If you live in the United Kingdom, you buy the pass from us. Prices are in pounds sterling. No VAT is charged.
• If you live outside the United Kingdom, the pass is sold to you by Stripe, which acts as the reseller ("merchant of record") through its Managed Payments service. Stripe shows the price in your local currency, adds any VAT, GST or sales tax due in your country, issues your receipt and applies the consumer cancellation rules of your country. Stripe's terms govern that sale; these terms govern your use of GastroQBank.
• Payment is taken by card through Stripe. We do not see or store your card details.
• Your contract with us is formed when we email you confirmation of your purchase. If we cannot supply the pass for any reason, we will tell you and refund you in full.
• You must be at least 18 to buy.

4. Cancelling and refunds

If you bought outside the UK, cancellation follows the rules Stripe applies for your country, and you can also use our goodwill refund below. As a UK consumer buying digital content online, you have a legal right to cancel within 14 days of purchase. Because the bank is available to use immediately, we ask you at checkout to consent to immediate supply and to acknowledge that you lose the right to cancel once you start using it. We also offer a goodwill refund that is more generous than the law requires.

The full policy, including how to claim, is in the refund policy, which forms part of these terms.

5. Acceptable use

Your pass is personal and non-transferable. You may use it on any number of your own devices. You must not:

• share your login, or let anyone else use your account;
• copy, scrape, download in bulk, screenshot systematically, or otherwise extract questions, explanations or images, other than through the Anki export feature for your own revision;
• publish, redistribute, sell or share any part of the content, including on forums, messaging groups, shared drives or other question banks;
• use the content to train or evaluate a machine-learning model;
• attempt to bypass access controls, or interfere with the service or other users.

If you break these rules we may suspend or end your access without refund. We will tell you why and give you a chance to respond unless the breach is serious or repeated.

All content is owned by us or used with permission. You get a licence to use it for your own exam preparation during your pass, and nothing more.

6. About the content

• The content is exam preparation, not clinical advice. It must not be used to make decisions about the care of patients. Doses, thresholds and pathways may be simplified or may become out of date.
• The content is written with AI assistance and checked by the author as described on the method page. We try hard to make it accurate. We cannot promise that it is free of errors, and we do not promise any exam result.
• If you find an error, please report it in the app. We correct errors we are shown and record the change against the question.
• GastroQBank is not affiliated with, endorsed by or connected to MRCP(UK), the Federation of Royal Colleges of Physicians of the UK, the British Society of Gastroenterology or the European Section and Board of Gastroenterology and Hepatology.

7. Availability and if access fails

• We aim to keep the service available at all times but cannot guarantee it. Short interruptions for maintenance or because of our hosting providers may happen.
• The bank is designed to keep working offline once loaded, so most interruptions should not stop you revising.
• If you cannot access the bank for a continuous period of more than 48 hours because of a fault on our side, tell us at hello@gastroqbank.com. We will fix the problem or, if we cannot fix it within a reasonable time, refund you in proportion to the access you lost, or in full if the service cannot be restored.
• Your statutory rights where digital content is faulty or not as described are not affected by anything in these terms.

8. If the exam date moves

The pass is sold for the ESEGH sitting on 7 April 2027. If MRCP(UK) reschedules that sitting, we will extend every active 2027 pass so that it ends 3 weeks after the rescheduled exam date, at no extra cost. We will email you to confirm the new end date. If the sitting is cancelled rather than moved, we will tell you what we propose and you may ask for a proportionate refund.

9. Your account

• You need an account to use the pass. Keep your login secure and tell us if you think someone else has used it.
• You can delete your account at any time. Deleting it ends your access and removes your progress; it does not entitle you to a refund outside the refund policy.
• How we handle your data is set out in the privacy notice.

10. Our responsibility to you

• We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for loss that is not foreseeable.
• We supply the service for personal use only. We are not liable for any business loss.
• We do not exclude or limit our liability where it would be unlawful to do so, including for death or personal injury caused by negligence, for fraud, or for your rights under the Consumer Rights Act 2015 in relation to digital content.
• If digital content we supply damages a device or other digital content belonging to you, and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation.
• Nothing here is a promise about exam performance. Your result depends on you.

11. Changes to these terms

We may update these terms to reflect changes in the law or in how the service works. We will not make changes that reduce what you have already paid for. If a change is material, we will email account holders before it takes effect.

12. Governing law

These terms are governed by the law of England and Wales. You can bring a claim in the courts of England and Wales. If you live in Scotland or Northern Ireland, you may instead bring a claim in your local courts. Nothing here removes any rights you have under the consumer law of the part of the UK where you live.

If you have a complaint, email hello@gastroqbank.com first. We will try to sort it out directly.